Services
More about our services
Services
Project Management
We supply a fully tailored project engineering support & technical assistance. Which means following you every step of the way from our contractual offer to your machine start-up and validation.
Services
Documentation
Our detailed technical & quality documentation package is tailored to each machine and plant and includes Design Qualification, Risk Assessment, SDS, HDS, Technical documentation and more.
Services
Certifications
We have access to a large portfolio of Certification. We are able to ensure compliance with a variety of standards accredited by different associations, such as: PED, ASME, ATEX.
Services
Delivery
Our machines can be shipped worldwide. With active service in 5 continents, we are able to deliver our products to your doorstep, no matter where you are located. We also provide complete wood packing for transportation of each machine and plant. This includes transportation via land, air, or sea.
Services
Installation / Commissioning
We provide Factory and Site Acceptance Tests in different formats, either an in person F.A.T. witnessed by the customer or, when needed, the acceptance test is conducted online using a live remote monitoring system. IQ/OQ Validation tests can also be executed for each machine and plant.
Services
Validation (FAT, SAT, IQ, OQ)
Our installation teams are spread across different countries around the world, granting us access to multiple locations simultaneously. This allows us to overcome language barriers and minimize site management costs.
Services
Customer service
We ensure continued customer service throughout the entire process which includes after sales and teleassistance. We are also able to provide local support for every area of need.
Services
Maintenance & Spares
Where needed, maintenance of our equipment will be provided at your earliest necessity. This includes any ordinary and/or extraordinary request. Spare parts are also available for purchase.